Legal information
Cookie Statement
This Cookie Statement explains how Flexmail (“Flexmail”, "we", "us", and "ours") uses cookies and similar technologies to recognize you when you visit https://flexmail.be or any website owned, operated or controlled by us ("Websites"). It explains what these technologies are and why we use them, as well as your rights to control our use of them.
t enables the website to remember your actions and preferences (such as login, language, font size and other display preferences) over a period of time, so you don’t have to keep re-entering them whenever you come back to the site or browse from one page to another.
Cookies set by the website owner (in this case, Flexmail) are called "first party cookies". Cookies set by parties other than the website owner are called "third party cookies". Third party cookies enable third party features or functionality to be provided on or through the website (e.g. like advertising, interactive content and analytics). The parties that set these third party cookies can recognize your computer both when it visits the website in question and also when it visits certain other websites.
Enabling these cookies is not strictly necessary for the website to work but it will provide you with a better browsing experience. You can delete or block these cookies, but if you do so, some features of this site may not work as intended.
The specific types of first and third party cookies served through our Websites and the purposes they perform are described in the table below:
You can set or amend your web browser controls to accept or refuse cookies. If you choose to reject cookies, you may still use our website though your access to some functionality and areas of our website may be restricted.
You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some services and functionalities may not work.
The date at the bottom of this Cookie Statement indicates when it was last updated.
Updated January 14, 2020.
What are cookies?
Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners in order to make their websites work, or to work more efficiently, as well as to provide reporting information.t enables the website to remember your actions and preferences (such as login, language, font size and other display preferences) over a period of time, so you don’t have to keep re-entering them whenever you come back to the site or browse from one page to another.
Cookies set by the website owner (in this case, Flexmail) are called "first party cookies". Cookies set by parties other than the website owner are called "third party cookies". Third party cookies enable third party features or functionality to be provided on or through the website (e.g. like advertising, interactive content and analytics). The parties that set these third party cookies can recognize your computer both when it visits the website in question and also when it visits certain other websites.
Why do we use cookies?
We use first party and third party cookies for several reasons. Some cookies are required for technical reasons in order for our Websites to operate, and we refer to these as "essential" or "strictly necessary" cookies. Other cookies also enable us to track and target the interests of our users to enhance the experience on our Websites. Third parties serve cookies through our Websites for advertising, analytics and other purposes. This is described in more detail below.Enabling these cookies is not strictly necessary for the website to work but it will provide you with a better browsing experience. You can delete or block these cookies, but if you do so, some features of this site may not work as intended.
The specific types of first and third party cookies served through our Websites and the purposes they perform are described in the table below:
Types of cookies
Essential website cookies
These cookies are strictly necessary to provide you with services available through our Websites and to use some of its features, such as access to secure areas.Who serves these cookies | How to refuse |
| Flexmail Personal Data collected: authentication data. Place of Processing: Belgium. | Because these cookies are strictly necessary to deliver the Website to you, you cannot refuse them without impacting how our Websites function. You can block or delete them by changing your browser settings however, as described below under the heading "How can I control cookies?" |
Performance and functionality cookies
These cookies are used to enhance the performance and functionality of our Websites but are non-essential to their use (e.g. language settings). However, without these cookies, certain functionality may become unavailable.Who serves these cookies | How to refuse |
| Flexmail Personal Data collected: language and UI settings. Place of Processing: Belgium. | To refuse these cookies, please follow the instructions below under the heading "How can I control cookies?" |
| YouTube (for video functionality on some of our Support pages) Place of processing: USA – Privacy Policy – Opt-out |
Analytics and customization cookies
These cookies collect information that is used either in aggregate form to help us understand how our Websites are being used or how effective our marketing campaigns are, or to help us customise our Websites for you in order to enhance your experience.Who serves these cookies | How to refuse |
| Flexmail Personal Data collected: page views, pages visited. Place of Processing: Belgium. | To refuse these cookies, please follow the instructions below under the heading "How can I control cookies?" Alternatively, please click on the link below to opt out of the Google cookies: Opt-out |
| Google These cookies make it possible to generate analysis reports about the visitor's surfing behavior on the Websites. Personal Data collected: Cookie and usage data. Place of processing: USA – Privacy Policy –Opt-out | |
| Facebook Personal Data collected: Cookie and usage data. Place of processing: USA – Privacy Policy | |
| Hotjar These cookies make it possible to generate analysis reports for the surfing behavior of the visitor on the Websites and in the application. Place of processing: USA - Privacy Policy - Opt-out | |
| Mixpanel These cookies enable analytics reporting on interaction and feature usage. Personal Data collected: Cookie and usage data. Place of processing: USA - Privacy Policy |
Advertising cookies
These cookies are used to make advertising messages more relevant to you. They perform functions like preventing the same ad from continuously reappearing, ensuring that ads are properly displayed, and in some cases selecting advertisements that are based on your interests.Who serves these cookies | How to refuse |
| Google (in order to enable more relevant ads to be shown to you) Personal Data collected: Cookie and usage data. Place of processing: USA – Privacy Policy – Opt-out | To refuse these cookies, please follow the instructions below under the heading "How can I control cookies?" |
| Facebook Personal Data collected: Cookie and usage data. Place of processing: USA – Privacy Policy |
What about other tracking technologies, like web beacons?
Cookies are not the only way to recognize or track visitors to a website. We and our third party partners may use other, similar technologies from time to time, like web beacons (sometimes called "tracking pixels" or "clear gifs"). These are tiny graphics files that contain a unique identifier that enable us to recognize when someone has visited our Websites or opened an email that we have sent them. This allows us, for example, to monitor the traffic patterns of users from one page within our Websites to another, to deliver or communicate with cookies, to understand whether you have come to our Websites from an online advertisement displayed on a third-party website, to improve site performance, and to measure the success of email marketing campaigns. In many instances, these technologies are reliant on cookies to function properly, and so declining cookies will impair their functioning.How can I control cookies?
You have the right to decide whether to accept or reject cookies.You can set or amend your web browser controls to accept or refuse cookies. If you choose to reject cookies, you may still use our website though your access to some functionality and areas of our website may be restricted.
You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some services and functionalities may not work.
How often will you update this Cookie Statement?
We may update this Cookie Statement from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal or regulatory reasons. Please therefore re-visit this Cookie Statement regularly to stay informed about our use of cookies and related technologies.The date at the bottom of this Cookie Statement indicates when it was last updated.
Updated January 14, 2020.